Live training audio CDs

Learn the philosophy, beliefs, and skills of Buying Facilitation® with this audio CD series. This self-paced program was recorded during an actual training program! Hear Sharon Drew use the Buying Facilitation® method to introduce dozens of different types of sales, customer service, fund raising, complaints, and problem solving situations. Not available on their own until now, these CDs offer a great start in learning about your buyers' decision process.

Lesson 1: The Step-by-Step Guide. Play this in your car going to work to remind you how to best serve customers and prospects.
Lesson 2: Outgoing prospecting calls - Prospecting, Cold Calling and Qualifying. Sharon Drew recreates the most common prospecting situations with explanations.
Lesson 3: Incoming problem and complaint calls - Handling Difficult Situations. Sharon Drew duplicates and offers skills to solve those hard-to-handle circumstances.

« Buy the 3 CD series for $75